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Frequently Asked Questions
Need immediate help?
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Or call (651) 538-4747
FAQs
What is your Meet or Beat Pricing?
We will meet or beat any pricing that includes tax and delivery. Pricing must be from a verifiable and U.S.-based corporation. Auction houses and used dealers, including Ebay, Craigslist and similar sites are excluded from this policy. Products purchased under the Meet or Beat Pricing terms are not eligible for return.
Do you offer assembly services?
Yes. Our assembly services are a low cost solution to reduce your frustration and down time. You can request an assembly quote for any products during checkout. A quote would be sent to you before your order is processed. Payment in full of assembly services is required prior to delivery of products.
What types of furniture do you sell?
Most types of new and pre-owned furniture, including:
Chairs
Desks
Cubicles
Tables
Reception furniture
Storage
Book shelves
and much more.
What area do you service?
Our Local Service Area qualifies for Free or $59 flat rate shipping per our shipping policy.
The Minnesota counties covered in this area include:
Anoka
Dakota
Hennepin
Ramsey
Washington
Our Extended Service Area for purchases is reflected in the green shaded area of the Service Area Map.
Included in that region are the metro areas of Duluth, Rochester, St Cloud and Eau Claire, WI.
Deliveries to the Extended Service Area require a quote approval.
Liquidation only service is available in our Local Service Area. Read more about liquidation.
How much does delivery cost?
Free for orders over $2500 in our Local Service Area.
$59 flat fee for purchases less than $2500 in our Local Service Area.
Deliveries outside the service area require a quote and approval.
Read more about our Shipping and Delivery policies here.
We also offer low cost assembly, plus tear down and haul away of your old furniture.
Do you offer haul away of used furniture?
Haul away is free if we determine there is a viable resale value. If the furniture is evaluated and determined to not have an acceptable resale value, we will quote you a reasonable fee to tear down and haul away the furniture.
Do you liquidate used furniture?
Yes. Read more about office furniture liquidation here.
What is Greenguard certified furniture?
Greenguard is a certification issued by Underwriters Laboratories to manufacturers for products that emit little to no chemicals into the air, creating a better environment for people. Read more about and verify furniture Greenguard certification here.
What are the product warranties?
Harmony products receive a 5-year manufacturer warranty. Clearance items have a 15-day return policy and are not under warranty. Monogrammed, personalized, special-order items, and items damaged through normal wear and tear are not eligible for return.
